SAQA REGISTRATION

SAQA US ID UNIT STANDARD TITLE

252512 – Counsel an individual

LAST DATE FOR ENROLMENT

2026-06-30

CERTIFICATE VALIDITY

The certificate does not expire.

IMPORTANT NOTICE
From 1 July, the new QCTO qualifications will replace this SAQA unit standard.
These QCTO qualifications are typically more expensive and
take longer to complete.
Learners are strongly encouraged to complete this unit standard before the enrolment cut-off date.

DURATION

ZOOM (Blended Learning) – ±3 days online, including scheduled live sessions with a qualified facilitator.

eLearning – Fully online and self-paced. Learners can start, pause, and resume at any time.
Content includes instructional videos, practical activities, and assignment-based evidence.
When completed part-time, this course typically takes 7–10 days.

CERTIFICATE | SETA STATEMENT OF RESULTS

TrainYouCan continuously submits verification requests to the ETDP SETA.
Verification turnaround times depend on ETDP SETA availability and may range from
6 weeks to 4 months.

ABOUT THIS COURSE

TRAINYOUCAN


(ETDP SETA) Accredited Training Network and its members are committed to complying with all ETQA requirements as stipulated by SAQA.

This unit standard is designed for individuals who provide basic counselling and support services
in educational, workplace, community, and developmental environments.
It focuses on ethical, structured, and supportive counselling practices within clearly defined boundaries.

The unit standard does not qualify learners as psychologists or therapists,
but equips them with practical counselling skills to support individuals facing
personal, social, emotional, or workplace-related challenges.

The qualifying learner is capable of:

1. Establishing a professional counselling relationship;
2. Applying appropriate counselling techniques;
3. Facilitating problem-solving and decision-making;
4. Maintaining ethical standards and confidentiality;
5. Referring individuals to specialist services where required.

COURSE SUMMARY

In particular, people credited with this unit standard are able to:

1. Identify and analyse individual needs through structured counselling conversations.
2. Apply basic counselling methods to support individuals effectively.
3. Communicate empathetically and professionally using active listening skills.
4. Manage boundaries and ethics within a counselling relationship.
5. Record and report counselling outcomes appropriately.
6. Recognise limitations and make appropriate referrals.

Note: Any person offering counselling services in an accredited environment
may only do so with a valid SOR (Statement of Results) issued by the ETDP SETA.
This unit standard provides foundational counselling skills and does not replace
professional clinical qualifications.

ENROLMENT REQUIREMENTS

• Competence in communication at NQF Level 4 or equivalent.
• Ability to engage sensitively and ethically with individuals.

Basically, you must be able to read and write in English!

METHODS OF LEARNING

This course is offered through:

• eLearning – Self-paced online learning with counselling scenarios,
  instructional videos, reflective activities, and assignment-based evidence submission.
• ZOOM (Blended Learning) – Facilitator-led online sessions focusing on
  practical counselling techniques, ethics, and real-life case discussions.

How eLearning works: Learners progress independently through modules and submit
evidence via an online learning platform.

How ZOOM blended learning works: Learners attend scheduled online sessions and
complete structured assignments and reflections after each session.

BOOKINGS

CURRENTLY, THIS COURSE IS OFFERED VIA eLEARNING AND ZOOM ONLY

BOOKINGS: Book online through our booking site here.

WHO SHOULD ATTEND THIS COURSE

WHO SHOULD ATTEND THE “COUNSEL AN INDIVIDUAL” COURSE

• 1. Educators and Trainers
  2. HR Practitioners and Managers
  3. Community Development Workers
  4. Youth Workers and Mentors
  5. Skills Development Facilitators
  6. NGO and NPO Staff
  7. Supervisors and Team Leaders

BENEFITS OF THIS COURSE

• Foundational counselling skills applicable across multiple sectors.
• Improved communication and interpersonal effectiveness.
• Enhanced ability to support individuals ethically and professionally.
• Valuable skill set for education, HR, and community roles.
• Cost-effective completion before the QCTO transition.

JOB OPPORTUNITIES

• This unit standard supports career pathways such as:
  • Learning Support Practitioner
  • HR Support Officer
  • Community Support Worker
  • Youth Development Practitioner
  • Employee Wellness Support Officer
  • NGO Programme Support Staff

  Conclusion

  The Counsel an Individual unit standard equips learners with practical,
  ethical counselling skills that are highly valued in education, workplace,
  and community development environments.
  It serves as an excellent foundation for further studies in counselling,
  psychology, social work, or human development.