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Non-verbal Messages Allow People To:

Non-verbal Messages Allow People To:

      -Reinforce or modify what is said in words. For example, people may nod their heads vigorously when saying “Yes” to emphasise that they agree with the other person, but a shrug of the shoulders and a sad expression when saying “I’m fine thanks,” may imply that things are not really fine at all!

 

      -Convey information about their emotional state.

 

      -Define or reinforce the relationship between people.

 

      -Provide feedback to the other person.

 

    -Regulate the flow of communication, for example by signalling to others that they have finished speaking or wish to say something.

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