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QCTO

Now you can also visit the public discussion on QCTO related topics here. About the QCTO  Quality Council for Trades & Occupations The QCTO is one of the three Quality Councils provided for in the National Qualifications Framework Act (NQF Act No. 67 of 2008). The QCTO was established under the Skills Development Act as amended in 2008 and became operational on the 1st April 2010 following the publication of Government Gazette No 33059, 1st April 2010 1. Vision QCTO vision is to qualify a skilled and capable workforce. 2.…

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Trainyoucan

Helping People to Contribute Effectively During Meetings

There are many reasons for non-participation during meetings including lack of preparation, shyness, being overawed by rank or someone’s specialist knowledge, being put off by another’s aggressiveness or dominant behaviour or just pure laziness. To draw out the silent type and protect them from intimidation it might be helpful to ask questions that tap their expertise, praise their good ideas, openly note their contributions, call on those that are shy or junior first. Of course you may also have to limit the long winded. This can be done by setting…

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Trainyoucan

How to Communicate Effectively to an Audience

When you speak to a crowd, communicating effectively means that your delivery is positive and confident so that your message comes across effectively. Use the tips in the following list to convey your points: -Speak up so others can easily hear you, especially in group situations.   -Make your message as concise as possible; wordiness is not needed or wanted.   -Use language in the best way possible to make your points.   -Talk with your hands and use them to emphasize your key points.   -Be direct and honest…

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Trainyoucan

Ways to handle disagreements effectively

#1: Make sure there really IS a disagreement Have you ever witnessed a “violent agreement”? It can actually be funny, as long as other people, rather than you, are involved. For example: A says, on Monday, “The new release won’t be available for at least two days.”   B says, “That’s ridiculous! We won’t have it until Thursday!”   There’s no disagreement here, right? Most likely, B was expecting to hear a specific day, rather than an interval of days. In other words, B might not have been listening carefully.…

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