Trainyoucan

Non-verbal Messages Allow People To:

Non-verbal Messages Allow People To: -Reinforce or modify what is said in words. For example, people may nod their heads vigorously when saying “Yes” to emphasise that they agree with the other person, but a shrug of the shoulders and a sad expression when saying “I’m fine thanks,” may imply that things are not really fine at all!   -Convey information about their emotional state.   -Define or reinforce the relationship between people.   -Provide feedback to the other person.   -Regulate the flow of communication, for example by signalling…

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Trainyoucan

Non-verbal Messages Allow People To

Interpersonal communication not only involves the explicit meaning of words, the information or message conveyed, but also refers to implicit messages, whether intentional or not, which are expressed through non-verbal behaviours. Non-verbal communications include facial expressions, the tone and pitch of the voice, gestures displayed through body language (kinesics) and the physical distance between the communicators (proxemics). These non-verbal signals can give clues and additional information and meaning over and above spoken (verbal) communication. Non-verbal Messages Allow People To: Reinforce or modify what is said in words. For example, people…

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Paraverbal Messages

Paraverbal communication refers to the messages that we transmit through the tone, pitch, and pacing of our voices. It is how we say something, not what we say. Paraverbal message accounts for approximately 38% of what is communicated to someone. A sentence can convey entirely different meanings depending on the emphasis on words and the tone of voice. For example, the statement, “I didn’t say you were stupid” has six different meanings, depending on which word is emphasized. Some points to remember about our paraverbal communication: When we are angry…

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RECEIVING MESSAGES Listening

The key to receiving messages effectively is listening. Listening is a combination of hearing what another person says and psychological involvement with the person who is talking. Listening requires more than hearing words. It requires a desire to understand another human being, an attitude of respect and acceptance, and a willingness to open one’s mind to try and see things from another’s point of view. Listening requires a high level of concentration and energy. It demands that we set aside our own thoughts and agendas, put ourselves in another’s shoes…

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Being Aware of the Speakerís Nonverbal Messages

When we pay attention to a speaker’s body language we gain insight into how that person is feeling as well as the intensity of the feeling. Through careful attention to body language and paraverbal messages, we are able to develop hunches about what the speaker (or listener) is communicating. We can then, through our reflective listening skills, check the accuracy of those hunches by expressing in our own words, our impression of what is being communicated.

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